Data privacy

The careful handling of your personal data is important to ClickTime and we appreciate your trust in us. ClickTime is responsible for the collection, processing, disclosure, storage and protection of your personal information and ensures compliance with the Swiss Data Protection Act.

1. Contact details

Responsible for data processing is:

ClickTime GmbH
Schwarzwaldstrasse 139
76532 Baden-Baden
+49 7221 9447900 

You can reach the ClickTime GmbH data protection officer at:

2.Type and scope of the collection of personal data 

Use of the ClickTime software

In the case of paid use of the software provided by ClickTime within the login-protected area, all data entered or submitted by the user during the registration process and in the course of using the software will also be stored. 

As a rule, your personal master data (name, address, e-mail address) and the settings required for the respective service are collected here. For more information on which data we process for which purposes, please refer to Appendix A of the Order Processing Annex.

Time recording

When using ClickTime's time tracking, personal data of employees will naturally be transmitted to ClickTime. ClickTime treats this data with reasonable care and ensures its security according to the standards in this Privacy Policy. End Client agrees and releases ClickTime from any potential claims by End Client's employees against ClickTime. End Client further agrees that it is solely responsible for informing its employees regarding ClickTime's possible data storage, use and processing in accordance with the guidelines in this Privacy Policy. If individual employees of the End Customer do not agree with the intended data processing, the End Customer is responsible for deleting the respective data of its employees in ClickTime accordingly.


3. Data security

We use technical and organizational security measures in accordance with recognized market standards to protect personal data stored by us against accidental, unlawful or unauthorized manipulation, deletion, alteration, access, disclosure or use, and against partial or total loss. ClickTime's servers are located in a secure data center in Switzerland. The connection to our servers is made using SSL encryption. We regularly perform backups of customer data (backup). To prevent data loss, the encrypted backups are stored in parallel at an external location. Our security measures are continuously adapted and improved according to technological developments. We accept no liability for the loss of data or for third parties gaining knowledge of it and using it. Furthermore, we cannot guarantee the security of data transmission on the Internet; in particular, there is a risk of access by third parties when data is transmitted by e-mail. However, access is protected by means of HTTPS. 

4. Purpose of the processing of personal data / Recipients of the data

We process the data we collect in order to continually improve the products and services you request, to manage your use of and access to our applications, products and information, to maintain our business relationship with you, to monitor and improve the performance of our offerings, and to detect, prevent or detect illegal activities.

We have some of the aforementioned processes and services carried out by service providers who are based in the EU or Switzerland and who comply with data protection regulations. These are companies in the categories IT services.

6. Duration of storage

ClickTime processes and stores your personal data for as long as you use the Service.

If the data is no longer required for the fulfillment of contractual or legal obligations, it is regularly deleted.